Terms & Conditions
1. Introduction
Welcome to Creative Wings Sdn. Bhd.. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website. If you do not agree with any part of these terms, please do not use our site.
2. Use of the Website
By using our website, you agree to:
Use it only for lawful purposes
Avoid any activity that disrupts or restricts others from using the site
Not attempt to gain unauthorized access to our systems or data
3. Intellectual Property
All content on this website—including text, graphics, logos, images, videos, and software—is the property of Creative Wings Sdn. Bhd. or its content providers and is protected by copyright and intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without written permission from Creative Wings Sdn. Bhd..
4. Products and Services
We aim to ensure all product details, descriptions, and prices are accurate and up to date. However, we do not guarantee that:
Product descriptions are error-free
All information is current at all times
If a product from Creative Wings Sdn. Bhd. is not as described, your only remedy is to return it in unused condition according to our return policy.
5. Orders and Payments
All orders are subject to approval by Creative Wings Sdn. Bhd.
We may cancel any order due to stock issues, pricing errors, or suspected fraud
Payments must be made using secure methods listed on our website
6. Shipping and Delivery
We process and ship orders as quickly as possible
Estimated delivery dates are provided but are not guaranteed
We are not responsible for delays due to carriers, customs, or external events
7. Returns and Refunds
If you’re not satisfied with your order, you may return it within 14 days of receiving it:
Items must be returned in original packaging and unused condition
Please contact our support team for return procedures
Refunds will be issued after inspection of the returned product
8. Limitation of Liability
To the maximum extent allowed by law, Creative Wings Sdn. Bhd. is not liable for any:
Direct or indirect damages
Loss of use, data, or profits
Any issues arising from use or inability to use our website or products
9. Indemnification
You agree to indemnify and hold harmless Creative Wings Sdn. Bhd., its employees, affiliates, and partners from any claims, damages, or losses caused by:
Your misuse of the website
Violation of these terms
Infringement of rights of another person or organization
10. Changes to Terms and Conditions
Creative Wings Sdn. Bhd. may update these Terms & Conditions at any time without prior notice. Continued use of our website means you agree to any changes made. Please check this page regularly.
11. Governing Law
These terms are governed by the laws of Malaysia, and any disputes will be handled by the courts of Malaysia